FAQ’s

Please note all our items are 100% original and new. We only source our products from official Brand distributors.

Yes, all our items come with a 2 year warranty.

You may take your defective device along with your invoice to the closest distributor to you. Alternatively, you may contact us and we will arrange for your defective device to be collected from you. Once it arrives with us, we will inspect it and we will proceed to refund/replace/ or fix the device for you. This process may take up to 21 working days.

Unfortunately, IPL technology is not suitable for dark colored skin, it is your responsibility to make sure that the IPL is suitable for your skin tone. If the device is working well but is not suitable with your skin color then we are unable to issue a return or refund.

United Arab Emirates, Saudi Arabia, Kuwait, Oman, Bahrain, and Egypt.

Delivery is free for all our items

Yes, we accept payments via cash or bank card upon delivery of your order.

Our advertised prices are inclusive of all charges. You will not be charged any extra for delivery fees, import duties, VAT, or COD fees. You will only pay the price of the device.

All charges will be borne by BeautySook

Delivery is within 2-5 working days to KSA, Bahrain, Kuwait, and Oman. For UAE we can offer same day delivery to some locations, please contact customer service for more information.

Please contact customer service for more info regarding bulk orders

Payment via bank transfer is not available. You may pay via credit card online before delivery via the Aramex application. This can only be done once your order has arrived in the delivery country.

SMSA Express and Aramex

We do not know when we will have sale beforehand. We also do not know how long sales will last for.

We will send your tracking details via email or SMS.

We will send your invoice via email after payment has been made.

All our IPLs are suitable for voltages ranging from 100-240 V. They are compatible with electric supply in KSA, UAE, Kuwait, Oman, and Bahrain.